Baggage
Maximum size
158 cm
height +
length +
width
Maximum weight
23 kg
in Economy Premium
and Economy class
32 kg
in Business Class
Oversized baggage
more than
32 kg
more than
300 сmOnly as cargo
established baggage allowance for UIA flights
SHORT AND MEDIUM-HAUL FLIGHTS
CLASS OF SERVICE
Hand baggage
GENERAL ALLOWANCE
PANORAMA PREMIUM
PANORAMA ELITE CARDHOLDERS
Economy Lite
Hand baggage
no checked baggage
no checked baggage
no checked baggage
Economy standard
Hand baggage
1 piece of baggage
2 pieces of baggage
3 pieces of baggage
Direct flight Odessa - Istanbul and transit flights from Cairo
Hand baggage
2 pieces of baggage
3 pieces of baggage
4 pieces of baggage
Economy premium
Hand baggage
2 pieces of baggage
3 pieces of baggage
4 pieces of baggage
CLASS OF SERVICE
Hand baggage
GENERAL ALLOWANCE
PANORAMA PREMIUM CARDHOLDERS
PANORAMA ELITE CARDHOLDERS
business saver
Hand baggage
2 pieces of baggage
3 pieces of baggage
4 pieces of baggage
business flex
Hand baggage
2 pieces of baggage
3 pieces of baggage
4 pieces of baggage
baggage information
1 piece of baggage up to 10 kg (if the ticket includes free baggage allowance) and 1 fully collapsible baby stroller / pushchair or 1 car-type child seat which may be carried in passenger cabin, irrespective of service class (including 0PC tickets – hand baggage only fare).
Detailed information on travelling with children.
2 pieces of baggage (2 PC). For passengers of “seaman” category 2PC baggage allowance applies provided that the ticket has been purchased at special seamen fare established at UIA. In such case the free baggage allowance is indicated on the ticket at the time of its issuance. Tickets at seaman fare are not available for purchase on the UIA website. You can buy tickets at the travel agency that cooperates with you shipping company.
+ 1 wheelchair per person (any wheelchair type, weight and size) and/or other assisting devices they are dependent upon, irrespective of service class (including 0PC tickets – hand baggage only fare). Passengers’ own wheelchairs can only be carried as checked baggage.
Detailed information about wheelchair carriage can be found here.
Carriage of sporting equipment must be confirmed to UIA while booking a flight.
Each set of sporting equipment up to 23 kg is considered one piece of baggage regardless of size. Exception: bulky sporting equipment and surfboards longer than 300 сm shall be carried as cargo.
Detailed information on sporting equipment..
Musical instruments can be transported:
- as hand luggage; (80x40x20 cm).
- on additionally paid passenger seat;
- as checked baggage;
- as cargo.
Conditions for providing additional space for the carriage baggage*:
- Availability of free seats on current flight.
- Payment in accordance with UIA stated fare.
- Possibility to lift the armrests of passenger chairs on board the aircraft on current flight.
- Maximum weight for luggage: 80 kg.
- Maximum dimensions: height - 150 cm, length - 65 cm, width - 50 cm.
* The free baggage allowance and carry-on baggage allowance does not increase when transporting baggage.
Carriage of arms and ammunition must be confirmed to UIA while booking a flight.
1 container with a weapon and 1 container with ammunition (up to 5 kg) are considered as one piece of baggage.
Detailed information on transporting arms and ammunition..
Carriage of animals must be paid and confirmed to UIA while booking a flight.
Exceptions. Service animals are carried for free and should be confirmed to UIA. Dogs / cats in the cabin: weight of the container with an animal – up to 10 kg, container size 55 x 40 x 23 сm. Dogs / cats in the hold: weight of the container with an animal – up to 75 kg, maximum dimensions: 110 x 75 x 75 cm.
The transportation of pets weighing 32 kg to 75 kg in the cargo hold is prohibited to/from: Bangkok, Brussels, Chernivtsi, Dnipro, Dubai, Ivano-Frankivsk, London, Lviv, New York, Prague, Stockholm, Zaporizhzhia.
Detailed information on travelling with pets.
Terms of refund for unused checked baggage carriage service on passenger’s / payer’s request*:
- Prior to departure of the flight indicated on the ticket for which you purchased the service – you will be eligible to apply for a refund for purchased service or rearrange it to a different flight (if UIA has such a possibility) at the place where you purchased this service. If the service was ordered and paid for via the UIA website, the passenger/payer* must send a request to the e-mail address from which the passenger/payer* received a confirmation of the order, or request a refund via the UIA Customer Support Center.
- After departure of the flight indicated on the ticket for which you purchased the service, but did not use it:
- you can submit your refund application online via the UIA Customer Relations Department or using the feedback form;
- you may rearrange this service for another flight (if UIA has such a possibility) via the UIA Customer Support Center.
* PLEASE NOTE: We make a refund to the person stated on the receipt confirming the payment for the corresponding service, or to the bank account from which the payment for the service was made. If there is no information about the payer for the service, the passenger receives a refund upon his/her application.
UIA will make a refund based on the service payment receipt and ID documents.
UIA reserves the right to refuse a refund if the passenger submits a refund application upon expiry of 12 months after the service payment receipt was issued.
IMPORTANT INFORMATION
Discounts from excess baggage charges apply only on UIA’s own flights.
On regular and charter UIA flights the discount from charges applied less than 24 hours prior to scheduled flight departure and at check-in desks for excess baggage is available when paying 24 and more hours before scheduled time of the flight departure (doesn't apply to carriage of pets in the hold). Charges at the boarding gate are 20% higher than those applied less than 24 hours prior to scheduled flight departure and at check-in desks. Passengers who have already booked tickets can order additional services by themselves via Manage My Bookings.
The extra baggage charges, if paid no later than 24 hours before departure, vary from 20 EUR to 94 EUR*. The extra baggage charges paid less than 24 hours prior to departure vary from 30 EUR to 155 EUR*. Payment for the service at the airport can be made only by bank card.
* The exact charge for carrying excess baggage depends on your chosen route, your extra bag weight and size. You can find out the exact amount when booking the service online on the UIA website or by contacting the UIA Customer Support Center.
ATTENTION! During boarding an aircraft, excess baggage carriage can be paid only by bank card.
Charter flights passengers are entitled to a free carriage of one piece (1PC) of checked baggage of up to 23 kg.
If your route includes segments operated by different carriers the free baggage allowance and excess baggage charges of the first operating carrier will apply throughout the route. Discounts do not apply in this case.
Exception: On UIA flights operated under the code-share agreement the free checked baggage allowance shown on your ticket will apply.
If a passenger has separate tickets for his/her journey: UIA (PS) and another carrier, the passenger's baggage shall be checked in only for the UIA flight segment; if for UIA (PS-PS) flights only, the passenger's baggage shall be checked-in to the final destination.
Hand baggage allowance
| TERMS AND CONDITIONS OF HAND LUGGAGE CARRIAGE |
|---|
Hand baggage allowance
in Economy Class
- Economy Lite fare
flights within Ukraine and medium-haul flights
1 piece of up to 7 kg
7
kg
- Economy Lite fare
long-haul flights - Economy Standard,
Economy Premium fares
1 piece of up to 7 kg
+ 1 piece of up to 5 kg
7
kg
5
kg
+
Hand baggage allowance
in Business Class
Business Saver, Business Flex fares
flights within Ukraine
and medium-haul flights
1 piece of up to 12 kg
+ 1 piece of up to 5 kg
12
kg
5
kg
+
long-haul flights
2 pieces of up to 15 kg
(total weight)
+ 1 piece of up to 5 kg
15
kg
5
kg
+
FREE HAND LUGGAGE ALLOWANCE
| Class of Service | 1st piece* Dimensions: max. 55х40х20 cm |
2nd piece Dimensions: max.40х30х10 cm |
|---|---|---|
 |
 |
 |
| Short-haul and medium-haul flights | ||
| Economy Lite (without checked baggage) |
1 piece of up to 7 kg | Not allowed |
| Economy Standard Economy Premium |
1 piece of up to 7 kg | 1 piece of up to 5 kg |
| Business Saver Business Flex |
1 piece of up to 12 kg | 1 piece of up to 5 kg |
| Long-haul flights | ||
| Economy Lite Economy Standard |
1 piece of up to 7 kg | 1 piece of up to 5 kg |
| Economy Premium | 1 piece of up to 7 kg | 1 piece of up to 5 kg |
| Business Saver Business Flex |
2 pieces of up to 15 kg (total weight) | 1 piece of up to 5 kg |
| On all segments of PS-PS flights, containing UIA long-haul flight | ||
| Business Saver Business Flex |
2 pieces of up to 15 kg (total weight) | 1 piece of up to 5 kg |
*NOTE. A passenger may choose to carry instead of the 1st PIECE OF HAND BAGGAGE: either 1 Tennis racket in the cover/case, or 1 Badminton racket in the cover/case, or 1 Musical instrument the cover/case if if its dimensions do not exceed 80x40x20 cm.
If your route includes segments operated by different carriers the operating carrier's free hand luggage allowance applies on each flight. For other airlines, please check the airline's website for baggage rules.
For the attention of passengers who travel to/from Azerbaijan!
In accordance with the demands of the governmental authorities of the above mentioned countries, intended to prevent the spread of COVID-19, in order to fasten boarding and disembarkation of passengers and to avoid crowding of passengers on board the aircraft, on UIA flights, which are operated to/from these countries, only the following items can be accepted for transportation as hand baggage in passenger cabin:
- small women’s/men’s handbag;
- laptop / tablet;
- bag with items for infants.
The below specified items shall not exceed the weight 5 kg and the dimensions 40х30х10 cm. If passenger`s hand baggage does not exceed the free hand baggage allowance established by UIA but does not correspond to the requirements established by the governmental authorities of Azerbaijan, this hand baggage shall be checked in free of charge at the baggage drop off counter for transportation in the cargo compartment of the aircraft. In this situation it is necessary to remove the following items which are prohibited for carriage in the cargo compartment, but permitted for carriage in the hand baggage: documents, medicines, valuables, mobile phones and laptops, batteries, electronic cigarettes, matches and lighters and others.