Сontacts

Contact Center

 FAQ

+38 (044) 581-50-50
+38 (044) 364-50-50

You can also to change your booking or book a flight online, ask questions about purchasing airline tickets, making changes to tickets or ordering additional services.

Lost baggage tracing at
Boryspil International Airport

+38(050)398-00-10
+38(050)398-00-11

00:00 - 17:00 (LT)
21:00 - 23:59 (LT)

Get information about baggage tracing online or at our Contact Center.

UIAHELPER BOT

For any questions about UIA services you can contact our online virtual assistant
-
Facebook Messenger Bot UIAhelper.

fb.com/UIAhelper/

Contact information

Kiev Head Office
UIA offices in Ukraine
Worldwide Offices
Corporate Sales Department
Customer Relations Department
State Service for Consumer Protection in Kyiv
Group booking request
Charter Flights Department
Agent helpdesk
State Aviation Administration of Ukraine