Your safety and that of UIA’s staff are a priority for the airline.
Taking into account that adaptive quarantine is extended by the decision of the Government of Ukraine and considering Kyiv belongs to the zone with wide spread of COVID-19, UIA ticket offices are still closed up to October 31, 2020, inclusive. Currently, our Contact Center does not take calls. Please accept our sincere apologies for any inconvenience this might cause.
If your flight is cancelled, we offer you on UIA website to:
To make a free call to the UIA Contact Center, use of microphone must be allowed in your browser. If, after clicking a “Call Us” button, a request for access to microphone appears - select “Allow”. If no request appear, check settings of your browser and make sure that access to microphone is allowed.
Please note! In case of network problems, check your Internet connection. A poor Internet connection can cause low-quality audio, delays and dropped calls.
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