Cashback terms and conditions

Dear Passenger!

Please read carefully the conditions for obtaining compensation

Conditions for obtaining compensation:

  • Upon receiving from you the bank details and other data required for compensation transfer, the money transfer will be processed without notice.
  • Subject to the provision of correct bank details and your personal details, the process of compensation transfer may last up to three weeks. A relevant notice will be sent to the e-mail you provided upon transferring the compensation by Ukraine International Airlines.
  • In case of providing incorrect bank details and/or data required for compensation transfer, Ukraine International Airlines shall not be held liable for the fact whether you have received the money.
  • If the money cannot be transferred by UIA or the money is returned to UIA’s bank account for the reason that you submitted incorrect bank details and/or data required for the transfer of compensation, a letter will be sent to you containing a link to the Web page for resubmission of the correct data and transferring the compensation to you.

Consent to personal data processing

I hereby confirm that I (the receiver of the compensation) provide my valid personal data: surname, given name, patronymic (if applicable), identification code/code by the Unified State Register of Enterprises and Organizations of Ukraine (EDRPOU) (if applicable), numbers of the means of communication, bank details (the list of bank details depends on the country, where the account is set up and on the requirements of the bank/acquiring company) as well as I do hereby authorize Ukraine International Airlines and give my voluntary, unconditional and unlimited consent to processing, storage and giving access to these data to banking institutions and acquiring systems (financial institutions) with their list being placed at Ukraine International Airlines website with the purpose of transferring the compensation.

In view of providing my personal data I also hereby confirm that I am informed in writing of the purpose of collecting personal data and the persons who my personal data are transferred to, as well as I am informed of the following rights of mine according to the Law of Ukraine On Protection of Personal Data:

  • to be aware of the sources of data collection, my personal data location, the purpose of their processing, location or place of residence (place of stay) of the controller or the processor of the personal data or to instruct the persons authorized by him/her for obtaining this information, except as provided by law;
  • to obtain information on the conditions for granting access to the personal data, including information on third parties to whom his/her personal data are transferred;
  • to have access to my personal data;
  • to receive the response specifying whether the personal data is processed no later than in thirty calendar days from the date of receipt of the request, except as otherwise provided by the law, and to receive the content of such personal data;
  • lodge a reasonable claim to the controller of the personal data with an objection of my personal data processing;
  • lodge a reasonable claim to change or destroy my personal data by any controller and processor of the personal data, if these data are processed illegally or are unreliable;
  • to protect my personal data from illegal processing and accidental loss, destruction, damage in connection with concealment, failure to provide or untimely provision thereof, as well as to protect against providing information that is unreliable or discrediting the honor, dignity and business reputation of a private individual;
  • to complain about my personal data processing to the Authorized Representative or to the court;
  • to use remedies in case of violation of the Law of Ukraine On Protection of Personal Data;
  • to enter reservations concerning limitation of the right to process my personal data at the time of giving consent;
  • to revoke consent to personal data processing;
  • to be aware of automatic personal data processing mechanism;
  • to have protection against an automated decision that has legal consequences for him

By accepting this document, I hereby acknowledge that my rights are understood and acceptable.

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