COVID-19: UIA international air traffic suspension until April 24, 2020

UPDATED 26-03-2020, 12:50 LT

UIA suspends scheduled flights through April 24, 2020 inclusive

On March, 25, the Government of Ukraine extended policies on preventing the spread of COVID-19 in Ukraine nationwide. Therefore, Ukraine International suspends all scheduled flights throughout its route network through to April 24, 2020.

TICKET INFORMATION

Due to force majeure, we have an enormous number of requests and inquiries regarding cancellations. Currently, our Contact Center does not take calls. So, please, be so kind, as:

  • Fill out a feedback form to make changes to your ticket or to receive an an electronic voucher, which will allow you to issue new tickets on UIA website during the year:
  • To contact your agent at the place of purchase.

Due to a lack of resources, we feel unable to process all the requests promptly. Therefore, may we ask you to submit only urgent requests, for example, to reschedule your departure for May or June.

Our team is working 24/7 to process each request, find the best possible solution, and reply as quickly as possible.

Dear passengers, we thank you for your patience and understanding!

Information about UIA ticket offices work during quarantine from March 17 to April 24

Cancelled flights due to COVID-19 (updated 30-03-2020, 13:20 LT)

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