Ukraine International Airlines is constantly working on expanding online options available to passengers and, starting from July 31, 2020, is offering an updated Manage My Bookings service on UIA website www.flyuia.com and in FlyUIA mobile application.
From now on, passengers with tickets issued on UIA stock (ticket number starts with 566) will have access to new advanced features of Manage My Bookings service, which allow passengers make changes on their own online:
Change travel dates, routes as well as upgrade the class of service for flights booked not only on www.flyuia.com, but also in any UIA sales channel;
Change travel dates, routes as well as upgrade the class of service also in iOS and Android mobile applications;
Make changes to fully or partially unused tickets no later than 14 hours prior to the flight departure time indicated on the ticket.
Automatically transfer previously purchased additional services (excess baggage and pre-order meal) to a new date, when the departure date is changed, the route remains unchanged and the minimum allowable time before the departure is in compliance with the rules.
Detailed information on all the features of Manage My Bookings online service can be found on airline's website following the link.
Read more about the benefits of FlyUIA mobile app on this page.
To make a free call to the UIA Contact Center, use of microphone must be allowed in your browser. If, after clicking a “Call Us” button, a request for access to microphone appears - select “Allow”. If no request appear, check settings of your browser and make sure that access to microphone is allowed.
Please note! In case of network problems, check your Internet connection. A poor Internet connection can cause low-quality audio, delays and dropped calls.
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