Change the ticket yourself

Have your travel plans changed? No worries! There is no need to reach the contact center and wait to change your ticket. Now, you can do everything yourself!

Features of the “Manage My Booking” service allow you to check the cost of making changes to the ticket, book new flights and services, and pay by card online.

The “Manage My Booking” service is available on the FlyUIA website and mobile application (IOS, Android)

What can you change?

  • dates (free of charge multiple times)
  • departure and destination
  • class of service
Змінюй квиток самостійно (8) -  ()

What can you add?

  • more or less luggage
  • seat(s)
  • delicious food
  • Duty Free goods with a 15% discount
  • an insurance policy
Змінюй квиток самостійно (9) -  ()

Pay by card online

The following methods are accepted for payment: Visa, VisaElectron, MasterCard, DinersClubInternational, Discover, UATP, MaestroUK, MaestroInternational (except Ukraine).

Змінюй квиток самостійно (10) -  ()

* the cost of changes and additional services depends on the route, selected dates and available fares.

In order to use the "Manage My Booking" service, you need to follow the link and enter:

  • reservation or ticket number (6-digit code from letters and numbers or ticket number starting on 566-ХХХХХХХХХХ)
  • the passenger's last name should be written as it shows on the ticket

Making changes to the route is available for tickets issued on UIA forms (ticket number starts from 566) no later than 14 hours before the departure time of the first unused flight specified in the ticket.
Pre-booking of additional services is not available if your ticket is purchased for a flight operated by a partner airline or not under the UIA (PS) code.

The “Manage My Booking” service is available on the UIA website or in the mobile application (IOS, Android).

Download the mobile app and manage your booking anywhere, anytime. More information about the benefits of the mobile application can be found at the link.


QR-code for iOS:

QR-code for Android: