October 1, 2020: Ukraine International Airlines (UIA) is forced to suspend the start of flights to Baku. The resumption of flights has been postponed until the end of October due to restrictions on entry into Azerbaijan due to the extension of quarantine measures. The Government of Azerbaijan announced this information on September 30, 2020 by issuing NOTAM (a document announcing a change in procedures, the establishment of a ban / restriction on the use of airspace or the operation of airfields and other events).
In the future, UIA will closely monitor the epidemiological situation in the country, as well as the events in Nagorno-Karabakh, so as not to lose the opportunity to resume flights, if the required level of flight safety.
Passengers already booked on UIA flights are encouraged to visit our website to gain access to all of the new features of the "Booking Management" service, which allows passengers to change dates and other itinerary changes by visiting our website. For more information, please click this link.
During these unprecedented times due to the worldwide pandemic, Ukraine International Airlines places the safety and health of our passengers and crew at the highest levels. UIA applies safety standards and procedures provided by the World Health Organization, the International Air Transport Association, the European Aviation Safety Agency, the European Center for Disease Prevention and Control, as well as the Ministry of Health of Ukraine and the State Aviation Service. Safety measures on board our flights can be found here.
Information about flying through UIA’s hub at Kyiv Boryspil Airport can be found by clicking this link.
To make a free call to the UIA Contact Center, use of microphone must be allowed in your browser. If, after clicking a “Call Us” button, a request for access to microphone appears - select “Allow”. If no request appear, check settings of your browser and make sure that access to microphone is allowed.
Please note! In case of network problems, check your Internet connection. A poor Internet connection can cause low-quality audio, delays and dropped calls.
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