If you have a UIA gift certificate, you can use it to book your flight ticket.
Passenger is a person who is carried on board an aircraft with the consent of a carrier under a transportation agreement of Ukraine International Airlines (UIA).
Customer is a Passenger or any other person who purchases the UIA gift certificate.
2. Value of UIA gift certificates
UIA gift certificates are available in any denomination but not less than UAH 500 and not more than UAH 25 000 (or local currency equivalent). UIA gift certificate can be used only once, the unused amount will not be reimbursed.
3. Flights available to purchase with UIA gift certificates
UIA gift certificates can be used to pay for a new ticket, including a fare and fees, or an additional service towards any scheduled UIA flight in any class of service. UIA gift certificates can only be used to purchase tickets at www.flyuia.com.
4. Purchase and use of UIA gift certificates
4.1. Fill out the form above and within the next 24 hours we will send a link for payment to your email. Payment must be done within 12 hours after receiving the link. After receiving payment within the next 24 hours, we will send a gift certificate to your email.
4.2. Up to 9 (nine) UIA gift certificates may be purchased in 1 (one) transaction and only 1 (one) UIA gift certificate may be used per booking.
4.3. In order to prevent third parties from using the certificate, the Client is obliged to take measures to maintain the confidentiality of the certificate.
4.4. Service fee is not applicable for the purchase of UIA gift certificates as well as within the booking process and payments made with Gift certificates.
4.5. If the full cost of a ticket is larger than a par value of the UIA gift certificate, a passenger must pay a difference between the full cost of a ticket and a par value of the gift certificate.
4.6. UIA gift certificate can be used only once. If the full cost of a ticket is less than a par value of the gift certificate, an unused part of the gift certificate will not be retained, refunded or reimbursed.
4.7. It is possible to use a UIA gift certificate for booking in a currency that is different from the one specified on the UIA gift certificate. The price of the flight tickets and selected services will be converted to the currency chosen for payment via the booking system at the exchange rate used by UIA at the time of the booking.
4.8. The UIA gift certificate recipient must be aged 12 years or over. UIA gift certificates cannot be issued for children.
5. The validity of UIA gift certificates
5.1. UIA gift certificates must be redeemed within 12 (twelve) months from the date of purchase. Travel must be completed within 12 months from the purchase of the certificate – after this time the certificate becomes void. The validity of the UIA gift certificates cannot be extended. UIA gift certificates cannot be refunded.
5.2. When canceling unused (wholly or in part) tickets paid using the UIA gift certificate, the cost of the UIA unused gift certificate is non-refundable.
6.1. The services purchased from UIA by using the UIA gift certificate shall be subject to the General Conditions of Carriage of UIA.
6.2. UIA strictly prohibits offering gift certificates for commercial purposes by Customers, Passengers, a third party, especially on internet auctions or other web-based platforms.
6.3. This offer is effective until withdrawal. The customer declares that he/she acknowledges the terms of the present Agreement. The customer further declares that he/she duly informed the Passenger of the terms of the present Agreement and that the Passenger understood and accepted these terms. The passenger who purchased a ticket using a Promo Code has all rights in accordance with the UIA Contract of Carriage, UIA Passenger and Baggage Carriage Rules.
6.4. UIA reserves the right of change these Terms and Conditions at any time without prior notice until the payment of the certificate. All information about changes in these terms are published on UIA website www.flyuia.com
6.5. UIA shall not be liable for any damages arising from any kind of misuse of the UIA gift certificate or from its loss or disclosure to anyone other than the Customer and/or Passenger.
6.6. This agreement shall be construed and take effect in all respects in accordance with the Laws of Ukraine. Disputes arising out of the present contract shall be primarily settled through discussions between the Contracting Parties.
To make a free call to the UIA Contact Center, use of microphone must be allowed in your browser. If, after clicking a “Call Us” button, a request for access to microphone appears - select “Allow”. If no request appear, check settings of your browser and make sure that access to microphone is allowed.
Please note! In case of network problems, check your Internet connection. A poor Internet connection can cause low-quality audio, delays and dropped calls.
Subscribe to special offers
Be among the first to know about discounts and promotions on UIA flights!