Customer Support Center
Find the answer on your own
Would you like to get acquainted with the information relating to the special aspects of air travel procedures, ordering additional services and also how to make your trip comfortable and enjoyable? Then visit the "FAQ" section.
Didn't find the information in the "FAQ" section or have a special request? Contact us by filling out the feedback form.
Lost baggage tracing
Get information about baggage tracing online or use the contact details indicated in the document received from the baggage tracing department of the airport of arrival.
Paris - Discover 82 rue Taitbout, 75009 Paris+33 (0)1 78 95 83 2009.00-18.00