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UIA CONTACTS

Customer Support Center

Our FAQ section is here to offer extensive guidance relating to the special aspects of air travel procedures, ordering additional services and also how to make your trip comfortable and enjoyable.

To contact the Customer Support Center for other questions, please follow the link.

Lost baggage tracing at
Boryspil International Airport

+38 (050) 398-00-11

08:00 - 19:00 (LT)

Get information about baggage tracing online or at our Contact Center.

UIAHELPER BOT

For any questions about UIA services you can contact our online virtual assistant
-
Facebook Messenger Bot UIAhelper.

fb.com/UIAhelper/

Contact information

  Offices
  Customer Relations Department
  State Service for Consumer Protection in Kyiv
  Group booking request
  Charter Flights Department
  Agent helpdesk
  State Aviation Administration of Ukraine
UIA Ticket Offices
Kyiv Head Office
Worldwide offices