Visas and customs procedures

  • ukraine
  • israel
  • canada
  • united-kingdom
  • cyprus
  • schengen
    Schengen Area
  • georgia
  • switzerland
  • india
  • azerbaijan
  • china
  • egypt
  • indonesia
  • usa
  • turkey


Since February 9, 2011, the Agreement between the Cabinet of Ministers of Ukraine and Government of Israel about visa requirements refusal has been in force in bilateral Ukrainian-Israeli relations.

In this regard, the citizens of Ukraine should remember that the visa-free regime, established by the mentioned Agreement, applies only to trips for tourism, business and guest purposes or for treatment in Israeli medical institutions and does not provide employment opportunities.

For receiving the right for employment in Israel the citizen of Ukraine shall apply to the Israel Embassy in Ukraine for working visa processing (B-1), which is issued by permission of the MIA of this country.

Pointed aspect should be considered attentively, because according to the information of Israeli side, escalation of verification procedures and increase of entry bans are connected with growth in number of Ukrainians, who illegally stay in Israel after 90-days completion for the purpose of illegal employment.

We urge citizens of Ukraine, who are planning to visit Israel, to treat their trips carefully and perform their travels according to declared aim of trip and other provisions of the Agreement.

In case of visiting Israel within the visa-free regime you should be ready to prove the aim of your trip at the airport persuasively and by documents, because decision-making powers due to the admission to the country belongs to the border/migration guards.

For example, tourists should have return ticket, confirmation of hotel reservation and purchase of tourist product, amount of money, enough for planned staying in Israel, as well as health insurance policy.

People who enter with guest purpose or for treatment, should have nominal invitation with personal and contact data about host side/hospital. They should also have return ticket and sufficient funds for stay.

Non-Israel citizens, who want to invite Ukrainian, should agree such kind of invitation at the territorial department of the Population and Immigration Service of Israel.

Attention! Take into account, that there is a special entry order established for foreigners, including Ukrainians, who enter Israel for reunion with spouse – citizen of Israel after marriage registration or cohabitation without marriage registration, and also for their children.

In this case, Israel citizen needs to contact the MIA with request about queue appointment into visa department for beginning the legalization procedure for spouse/cohabitant and his/her invitation to Israel. Before appointed a meeting, it is necessary to prepare documents, which serve as a proof of intent of cohabitation, and also personal documents of foreigner spouse/cohabitant. Only after receiving official permission of the MIA, foreign spouse/cohabitant will be able to enter Israel.

Herewith, citizens of Ukraine, during planning of trip to Israel, should insure the risk of enter refusal.

During the interview, it is necessary to be calm and balanced, clearly answer questions of border service officer. Considering that the procedure of interviewing is quite stressful, extra emotions will not help to finish the interview in your favor, because they will be accepted as evidence against your declared intentions.

In case of decision of entry prohibition, you have a right to appeal it at the court, about what (appeal plans) you shall inform border service officers and contact local lawyers (you can choose the lawyer with the help of host side or use lawyer services, mentioned on the website of Ukraine Embassy in Israel in section “Consulate questions”.)

It should be noted, that employees of the Ukrainian Embassy in Israel cannot influence on the immigration decision-making process, and the procedure of its appeal, established by Israel legislation, does not provide the participation of diplomats as process subjects, who the persons and juridical representatives (lawyers) are.

Separately, we appeal to the citizens of Ukraine with a request to inform Ukrainian relevant authorities about cases of using tourism activities for protection of illegal actions, including the promotion and organization of illegal immigration to Israel. Such unfair activity leads to strengthening border control measures on citizens of Ukraine with relevant consequences for our countrymen, including those, who have sincere intentions on their cultural, religious, business and other needs during foreign travels, according to the signed international documents and current legislation.

Please consider that the employment for Ukrainian citizens in Israel, “within visa-free regime”, which is currently being advertised in Ukrainian Internet segment, is the violation of Ukrainian-Israeli Agreement about refusal of visa requirements and current legislation regulations, and their authors cause damage of Ukrainian citizens and Ukrainian-Israeli relations interests in general.

Beside this, the citizens of Ukraine, who enter Israel in such circumstances, usually become victims of fraudsters, who offer services for further processing of appropriate status on the territory, giving fake visa or ID. Besides the significant financial costs, which are required by thieves, our countrymen, who break the rules and requirements of Israel current legislation, are subject to the administrative/criminal liability.

Ministry of Foreign Affairs of Ukraine



Please watch the videos below for detailed information on immigration formalities at Gatwick Airport (LGW).

  • whether the EU/UK or Non-EU lane is right for them;
  • if they are eligible to use ePassport gates at airports;
  • what they need to have ready and to hand prior to their identity inspection;
  • how non-EU travellers can become Registered Traveller members to make their UK border experience faster.

Electronic Pro-Visa to Cyprus for Ukrainian Nationals

You can enter the Republic of Cyprus if you hold an electronic Pro-Visa, a National Visa of the Republic of Cyprus, a Tourist Schengen Visa (Category C), or a Tourist Bulgarian, Romanian and Croatian Visa (Category C).

An electronic Pro-Visa allows to file an application form for an entry visa in electronic form and obtain a free-of-charge single-entry visa of Category C (Tourist Visa) for stays up to 90 days.

To get an electronic Pro-Visa, you need the following:

  • Tickets for a direct flight from Ukraine (not from/through a third country) to the Republic of Cyprus. You are not required to take a direct return flight.
  • A foreign passport valid for at least 6 months after the date of a Pro-Visa electronic application form.
  • An application form which you can download from the website of the Embassy of the Republic of Cyprus in Kyiv. After you fill in an application form, please submit it via e-mail to

An electronic visa is issued within 3 business days, or a longer period. You should file a visa application form not less than 3 business days and not more than 3 months prior to the intended trip.

For detailed information please refer to the website of the Embassy of the Republic of Cyprus and the Consular Department.

Schengen Area

Attention passengers flying to or via Georgia


Attention passengers travelling via Zurich

Passing through security at Zurich Airport. Download information →

Zurich Airport: Information for transfer passengers. Download information →

Aspire Business Lounge is available for Business Class passengers and Panorama Club Premium members at Zurich International Airport, Terminal Dock E. 


For passengers travelling to Azerbaijan

According to the Law № 1079-IVQD dated 17 October 2014 of the Republic of Azerbaijan "On changes to the Migration Code of the Republic of Azerbaijan", articles 21.1 and 21.2, foreigners and stateless persons temporarily staying in the Republic of Azerbaijan for more than 10 days should register upon place of stay.

For this purpose foreigner or a stateless person within ten days after arrival in the country should submit application form on his/her registration upon place of stay and copy of his/her passport / other border crossing document (page with personal data and page with information about the last entrance to the country) to the State Migration Service of the Republic of Azerbaijan via, mail, e-mail ( or in person.

Detailed information can be found on the official website of the State Migration Service of the Republic of Azerbaijan.

Information Center of the State Migration Service of the Republic of Azerbaijan919.

PLEASE NOTE: In case of failure to comply with a mentioned requirement foreigners or stateless person are subject to administrative sanctions: penalty at the rate of 400 Azerbaijanian Manats (500 USD) or restriction of the entrance to a country for a year as a minimum.


Visa-free transit in Beijing

Foreign visitors, who hold passports issued by the countries on the 72-hour Visa-free Transit Policy List and stay in Beijing for transit for up to 72 hours, could apply for a visa-free transit stay in China at the immigration inspection authority at Beijing Capital International Airport. This policy is only applicable for foreign visitors who enter into, stay in and leave from Beijing.

According to the regulations of Ministry of Public Security of the People's Republic of China, foreign visitors who meet all the following requirements could apply for the visa-free transit:

  • Holding passports issued by the following listed 51 countries,
  • Holding valid international travel documents,
  • Qualified for the entry requirements of their third destination country,
  • Holding valid airline tickets with 72-hour validation and making transit through Beijing Capital International Airport to the third country

72-hour Visa-free Transit Policy is valid for passport holders from the following countries:
Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Russia, the United Kingdom, Ireland, Cyprus, Bulgaria, Romania, Ukraine, Serbia , Croatia, Bosnia and Herzegovina, Montenegro, Macedonia, Albania, the United States, Canada, Brazil, Mexico, Argentina, Chile, Australia, New Zealand, South Korea, Japan, Singapore, Brunei, the United Arab Emirates, Qatar.


Egypt exit card

All passengers leaving Cairo, Egypt, including those who have checked in online, with or without baggage, must receive manual immigration card at the airport check-in counter, complete and submit it during exit procedures.


Indonesia introduced visa-free travel

Indonesia introduced a visa-free regime for travel up to 30 days for citizens of 169 countries including Ukraine.

In order to cross the border of Indonesia, citizens of Ukraine should present:

  • passport which is valid for at least six months after the date of arrival;
  • return tickets or tickets to another country (in a case of transit).

Detailed information can be found on the website of Embassy of Ukraine to the Republic of Indonesia.


Mobile Passport Control at T7 for U.S. and Canadian citizens

New technology has now been installed in the Immigration hall at JFK Terminal 7, which will allow for expedited travel through customs for all US and Canadian citizens, and should alleviate queuing times for other customers too.

Mobile Passport Control (MPC) has been developed by Airside Mobile, with CBP (U.S. Custom and Border Protection) and ACI (Airports Council International), and is currently in use across a number of US airports.

Eligible customers can download the free MPC app on to their smartphone and fill out their profile for use on future trips. Upon arrival at T7, travellers complete their Customs information, after which they will receive an electronic receipt with an Encrypted QR code via the app to scan by CBP. This receipt expires four hours after being issued.

MPC Advantages

  • Skip the queue and use the Mobile Passport Control express lane.
  • Set up your profile and re-use for future trips.
  • No need to fill out a paper Customs form.
  • Strong privacy protection.
  • FREE.

For further information, please see the official Mobile Passport control website.

Improvements to the immigration experience at JFK T7 include the installation of Automated Passport Control (APC) kiosks. All customers travelling on an ESTA visa waiver are eligible to use them, which greatly cuts queuing times for the majority of our customers flying into New York through JFK.


Reciprocal travel agreements between Ukraine and Georgia based on national passports in the format of the ID-card.