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Visa and customs procedures

Entry into Ukraine →

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Citizens of the following countries do not require a Visa to enter Ukraine as tourists for up to 60 or 90 days:

  • Andorra
  • Azerbaijan
  • Armenia
  • Belarus
  • Canada
  • European Union
  • Georgia
  • Iceland
  • Israel
  • Japan
  • Kazakhstan
  • Kirgizstan
  • Liechtenstein
  • Monaco
  • Norway
  • San Marino
  • Switzerland
  • Tadzhikistan
  • Turkey
  • UK
  • USA
  • Vatican

The list of the countries is not complete.  Citizens of the other countries should check visa information via the nearest Embassy of Ukraine.

Note please: In order to cross the state border of Ukraine you must present the required valid travel documents. It is the responsibility of every person to ensure that their passport and other travel documents are valid.

Important! You cannot cross the border of Ukraine with your Identity Card; your passport without a valid Ukrainian visa (applies to citizens of the countries requiring a visa to enter Ukraine); temporary passport of a stateless person (even if the citizens of this country do not require a visa to enter Ukraine). For detailed information please visit the official website of the State Border Guard Service of Ukraine: (eng), (ukr), (ru).  

Attention passengers travelling to the UK →

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Please watch the videos below for detailed information on immigration formalities at Gatwick Airport (LGW).

  • UK Border Control
    This video provides passengers with general information on how to prepare for the UK Border, such as having landing cards ready.

  • ePassport gates
    This video explains who is eligible for ePassport gates and how to use them.

  • UK Customs Information
    This video provides passengers with important information on what goods they can and cannot bring into the UK.

  • Registered Traveller
    This video explains who is eligible to become a Registered Traveller, the benefits of the service and how to apply.

  • whether the EU/UK or Non-EU lane is right for them;
  • if they are eligible to use ePassport gates at airports;
  • what they need to have ready and to hand prior to their identity inspection;
  • how non-EU travellers can become Registered Traveller members to make their UK border experience faster.

Regulations for Crossing the Schengen borders →

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According to revision of the Schengen Borders Code (Regulation EU No 610/2013 of the European Parliament and of the European Council of 26 June 2013) new rules are valid from 19 July 2013:

all third-country nationals (whether or not subject to visa) must be in possession when crossing the external borders, of a travel document whose validity is higher by at least three months to date on which the applicant plans to leave the Schengen area and has been issued less than 10 years before.

Attention passengers flying to or via Georgia →

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Permit for entry and stay in Abkhazia an​d Tskhinvali

Please take into account that foreign citizens need to get a permit from Georgian authorities for entry and stay in Abkhazia and Tskhinvali Region/South Ossetia.

For more information please contact the Embassy of Georgia to Ukraine:,  +38 044 220 0341.

Information for travellers from Georgi​a on carrying items with lithium-ion batteries

Due to additional security regulations implemented by Georgian aviation security services at Tbilisi and Kutaisi Airports among others, laptops-notebooks and any other items containing lithium-ion batteries (watches, calculators, cellular phones, cameras etc) are forbidden in checked baggage.

All such articles must be carried in hand luggage only.

პატივცემულო მგზავრებო

ფრენის უსაფრთხოების მიღებული დამატებითი წესების თანახმად, აკრძალულია ჩასაბარებელ ბარგში გადატანა ნოუთბუქების-ლაპტოპების და მზგავსი ტექნიკის რომელიც შეიცავს ლითიუმ-იონური საკვებ ელემენტებს.

ყველა მსგავსი ნივთები აუცილებლად უნდა იყოს გადატანილი თქვენს ხელბარგში.

ბოდიშს გიხდით შექმნილი შეფერხებისთვის და გისურვებთ სასიამოვნო ფრენას.

Attention passengers travelling via Zurich →

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Passing through security at Zurich Airport. Download information →

Zurich Airport: Information for transfer passengers. Download information →

Aspire Business Lounge is available for Business Class passengers and Panorama Club Premium members at Zurich International Airport, Terminal Dock E. 

For citizens of Belarus travelling from Lithuania to Europe →


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Citizens of Belarus need a multiple Schengen visa for travel from Vilnius to Europe via Kiev.

A single-entry visa does not allow you to travel on the Vilnius – Kiev – Europe – Kiev – Vilnius route due to the four-time crossing of the Schengen area borders.

Passengers with a single-entry Schengen visa will be refused carriage on the mentioned route at Vilnius Airport. Please plan your journey accordingly.

For passengers travelling to Azerbaijan →

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According to the Law № 1079-IVQD dated 17 October 2014 of the Republic of Azerbaijan "On changes to the Migration Code of the Republic of Azerbaijan", articles 21.1 and 21.2, foreigners and stateless persons temporarily staying in the Republic of Azerbaijan for more than 10 days should register upon place of stay.

For this purpose foreigner or a stateless person within ten days after arrival in the country should submit application form on his/her registration upon place of stay and copy of his/her passport / other border crossing document (page with personal data and page with information about the last entrance to the country) to the State Migration Service of the Republic of Azerbaijan via, mail, e-mail ( or in person.

Detailed information can be found on the official website of the State Migration Service of the Republic of Azerbaijan.

Information Center of the State Migration Service of the Republic of Azerbaijan919.

PLEASE NOTE: In case of failure to comply with a mentioned requirement foreigners or stateless person are subject to administrative sanctions: penalty at the rate of 400 Azerbaijanian Manats (500 USD) or restriction of the entrance to a country for a year as a minimum. 

Visa-free transit in Beijing →

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Foreign visitors, who hold passports issued by the countries on the 72-hour Visa-free Transit Policy List and stay in Beijing for transit for up to 72 hours, could apply for a visa-free transit stay in China at the immigration inspection authority at Beijing Capital International Airport. This policy is only applicable for foreign visitors who enter into, stay in and leave from Beijing.

According to the regulations of Ministry of Public Security of the People's Republic of China, foreign visitors who meet all the following requirements could apply for the visa-free transit:

  • Holding passports issued by the following listed 51 countries,
  • Holding valid international travel documents,
  • Qualified for the entry requirements of their third destination country,
  • Holding valid airline tickets with 72-hour validation and making transit through Beijing Capital International Airport to the third country

72-hour Visa-free Transit Policy is valid for passport holders from the following countries:
Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Russia, the United Kingdom, Ireland, Cyprus, Bulgaria, Romania, Ukraine, Serbia , Croatia, Bosnia and Herzegovina, Montenegro, Macedonia, Albania, the United States, Canada, Brazil, Mexico, Argentina, Chile, Australia, New Zealand, South Korea, Japan, Singapore, Brunei, the United Arab Emirates, Qatar.

India: Tourist Visa on Arrival →

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If you are planning a journey to India, you may apply for a Tourist visa on arrival (TVoA). It is available to tourists from 43 countries including Ukraine, Australia, Brazil, Finland, Israel, Indonesia, Japan, Luxembourg, Germany, Norway, Palestine, Singapore, Thailand, UAE, USA. The validity of visa is 30 days from the date of arrival in India.

Travellers whose objective of visiting India is recreation, sightseeing, a visit to meet friends or relatives, short-duration medical treatment or casual business visit, are eligible for TVoA. The tourists with TVoA will be allowed to enter and depart from nine India’s international airports: Bengaluru (Bangalore), Chennai, Delhi, Goa, Hyderabad, Kochi, Kolkata, Mumbai and Thiruvananthapuram.

In order to receive a visa on arrival:

  1. Complete an online form (minimum 4 days in advance of your planned date of arrival).
  2. Pay a Tourist visa on arrival fee of $60 per person no later than 4 days before the expected date of travel.
  3. Print out your ETA (Electronic Travel Authorisation), which you will receive by email.
  4. Carry a copy of your ETA along with you at the time of travel to India.

Upload your photo in Jpeg (10 Kb – 1 Mb) and a scan of the first page of your passport in Pdf (10-300 Kb).

A tourist’s passport should have at least six months validity. Each traveller should have a return ticket or onward journey ticket and sufficient money to spend during his/her stay in India.

Book your tickets for a flight to India on (flights to Delhi and Mumbai), at UIA’s ticket offices in Ukraine  and beyond or through UIA Contact Center (flights to Delhi, Mumbai, Goa, Bengaluru, Hyderabad).

Indonesia introduced visa-free travel →

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Indonesia introduced a visa-free regime for travel up to 30 days for citizens of 169 countries including Ukraine.

In order to cross the border of Indonesia, citizens of Ukraine should present:

  • passport which is valid for at least six months after the date of arrival;
  • return tickets or tickets to another country (in a case of transit).

Detailed information can be found on the website of Embassy of Ukraine to the Republic of Indonesia.

Mobile Passport Control at T7 for U.S. and Canadian citizens →

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New technology has now been installed in the Immigration hall at JFK Terminal 7, which will allow for expedited travel through customs for all US and Canadian citizens, and should alleviate queuing times for other customers too.

Mobile Passport Control (MPC) has been developed by Airside Mobile, with CBP (U.S. Custom and Border Protection) and ACI (Airports Council International), and is currently in use across a number of US airports.

Eligible customers can download the free MPC app on to their smartphone and fill out their profile for use on future trips. Upon arrival at T7, travellers complete their Customs information, after which they will receive an electronic receipt with an Encrypted QR code via the app to scan by CBP. This receipt expires four hours after being issued.

MPC Advantages

  • Skip the queue and use the Mobile Passport Control express lane.
  • Set up your profile and re-use for future trips.
  • No need to fill out a paper Customs form.
  • Strong privacy protection.
  • FREE.

For further information, please see the official Mobile Passport control website.

Improvements to the immigration experience at JFK T7 include the installation of Automated Passport Control (APC) kiosks. All customers travelling on an ESTA visa waiver are eligible to use them, which greatly cuts queuing times for the majority of our customers flying into New York through JFK.