Select your country and language
social social social
Search
Training Center
FAQ
Contact information
About UIA
Home
Information and services
Timetable
Fares
Panorama club

Award and Upgrade Ticket Conditions

PLEASE NOTE: When redeeming Panorama Club miles for an upgrade on UIA London-Kiev, Paris-Kiev and Nice-Kiev flights, the difference between the airport charges for economy and business class shall be paid.

General Rules

  • As soon as an award ticket is booked, a corresponding number of miles will be deducted from your account.
  • Awards are not valid on charter and code-share flights.
  • Stopover: if you wish to interrupt your journey, one stopover is permitted on either an outbound or inbound flight.
  • Stopovers are not allowed on a one-way trip.
  • If you spend less than 24 hours at a transit point, it is not considered as a stopover.
  • Open jaw: point of destination can be different from the point of departure; open jaw is allowed in the same award zone.

Award Tickets

  • One-way award tickets are available at 75% of round-trip mileage price.
  • Child tickets (for children aged between 2 and 11) can be obtained at 50% of the adult mileage price.
  • Infant tickets (under 2 years) can be obtained at 10% of the adult mileage price.
  • The mileage price for award tickets for unaccompanied minors is the same as for adults.
  • Award tickets are transferable to any person of your choice.
  • Award tickets are valid for one year after the date of issue.
  • Applicable airport taxes must be paid by passengers.
  • Award tickets cannot be combined with upgrades.
  • Round-trip award ticket: maximum of 4 flight segments.
  • One-way award ticket: maximum of 2 flight segments.
  • Award ticket cannot be issued with open date.

Upgrades

  • Available on Ukraine International Airlines flights only.
  • Cannot be combined with other awards.
  • The same number of miles is required for adults and children (aged between 2 and 11).
  • Upgrade for infants (under 2 years) can be obtained at 20% of the adult mileage price.
  • Conditions of original ticket in Economy Class apply.
  • You will receive Club miles for your paid ticket in Economy Class.
  • If your ticket is issued at an agency, an upgrade to business class on UIA flights can be made only if UIA flights are issued on a separate ticket.
  • When ordering an upgrade on London-Kiev, Paris-Kiev and Nice-Kiev UIA flights, passengers shall pay the difference between the airport taxes for economy and business class.
  • Booking classes G, M, N, T, U, X are not eligible for upgrade.